The moment a patient logs in they see everything — unread messages, upcoming appointments, outstanding balances, intake forms, prescriptions, medical records, and TeleMed video sessions. Everything they need to manage their care, all in one place.
When a patient logs into the portal, their outstanding balance is right on the dashboard. One click takes them to their eStatement — they can review the visit detail, download a PDF, and pay the full amount or a partial amount on the spot.
No mailing paper statements. No waiting for checks. No front desk time spent on payment calls. Patients who can pay online do pay online.
Every capability patients ask for — and several they don’t expect to find — all in one secure web portal included with PracticeStudio.
Patients send and receive messages directly with their provider and care team. Works like email but stays inside a HIPAA-secure environment — no personal email addresses, no unsecured channels.
Patients view their appointment history and upcoming visits, and can request new appointments directly from the portal. Your schedule stays in PracticeStudio — the portal just gives patients a window into it.
Patients view and download their full visit history — every finalized encounter, by provider and date. They can also send records directly to another provider from the portal, supporting care transitions without a phone call to your office.
Patients see outstanding balances the moment they log in. They can review the statement detail, pay the full amount or a partial amount, and download a PDF of their statement — all without contacting the office.
Patients complete intake and health history forms digitally before their visit. No clipboards, no manual scanning, no data entry by your front desk — form data flows directly into PracticeStudio.
Patients view their current prescriptions and request refills directly from the portal. Refill requests come back into PracticeStudio for the provider to review and approve — no phone call required.
Patients can join a TeleMed video visit directly from the portal. The same secure video platform — accessible from the patient’s dashboard when a session is scheduled.
Most patient portals are separate products your practice has to sync, maintain, and manage alongside your EHR. PracticeStudio’s portal is built in — patient data, appointments, records, prescriptions, and payments are all connected to the same system your team uses every day. Practices can add their own logo to make it feel like their portal, not a generic platform.
A live demo takes 20 minutes. We’ll walk through the patient dashboard, online bill pay, intake forms, and medical record access — and show you what the experience looks like from the patient’s side.