Frequently Asked Questions
Purchasing and implementing an EHR system is a big decision. The right EHR can have a tremendous positive
effect on every area of your practice.
There are many choices when it comes to choosing an EHR, and knowing some basic information about what to look for
will make your decision much easier.
For over 25 years, PracticeStudio has been not only covering the basics, but far exceeding industry
standards for premium, integrated EHR systems. The following are key questions to ask when researching EHRs, along
with reasons why PracticeStudio is such a powerful EHR solution.
Is PracticeStudio a Complete EHR?
PracticeStudio is a Complete EHR.
EHR systems can be either complete or modular. Complete EHRs present you with all of the features
required to provide your patients with quality care as well as allowing you to meet government healthcare
requirements. EHR modules, on the other hand, provide you with the tools required to complete only
some (and in some instances, only one) of the actions you need to perform to run an efficient clinic.
Is PracticeStudio EHR ONC-ACB Certified?
PracticeStudio has received the 2014 Edition Certification by Drummond for Stage 1 and Stage 2 ONC-ACB Certification as an Ambulatory Complete EHR.
The ONC, the Office of the National Coordinator for Health Information Technology, runs a government-sanctioned
certification program by which certifying bodies, also known as ACBs, Authorized Testing and Certification
Bodies, can test EHR systems and verify that they are compliant with the latest healthcare standards. Providers
who hope to receive ARRA (American Reinvestment and Recovery Act of 2009) incentive payments must use ONC-ACB
Certified EHR products.
One thing to watch out for is whether you are purchasing a Complete or Modular level certified product. A Modular certification
forces their customers to purchase multiple products that will meet all of the necessary certifications. While this is obtainable
it is up to the customer to ensure their compliance and they do not have the reassurance that a Complete certified product can provide.
PracticeStudio is a certified Complete EHR and does not require you to integrate several different products; PracticeStudio contains all
the tools you need within one product. Go to our certification page.
Is PracticeStudio EHR interoperable?
PracticeStudio uses a wide array of electronic interfaces to ensure that our software is interoperable with
the majority of external systems on the healthcare market. PS is also PQRS (Physician Quality Reporting System)
Qualified, which means that our EHR is capable of submitting health information to the government in
accordance with the latest quality measure standards.
Interoperability refers to a software product's ability to communicate or interact with products from different
manufacturers or with public health registries established and maintained by the government. In order to run
your practice efficiently, your EHR should be capable of communicating electronically with other providers,
labs, public health registries, drug databases, pharmacies, and insurance companies, to name just a few.
Is PracticeStudio EHR easy to use?
PracticeStudio uses intuitive, role-based organization, as well as a role-based menu system that groups areas
of the software according to which users typically access them. PS also includes customizable charting workflows,
a Provider Dashboard with links to outstanding provider tasks, and a Quick Launch menu that is user-specific,
customizable, and always accessible.
Any complete EHR is necessarily going to be an extensive and detailed software product. Some are much easier to navigate
than others, though. The organization of the system, as well as the navigation tools (the menus, the links, etc.)
should be easy to learn quickly. If they're not, you'll waste countless hours training your staff to use the system,
and then any time you hire a new staff member, that learning curve will start all over again.
Does PracticeStudio EHR have the features you need?
PracticeStudio includes all of the features listed below as well as many more, including touch screen posting, past
due lab notifications, patient tracking, estimated insurance calculation, remittance posting, and inventory tracking. It
comes ready-to-use, day one, with a full complement of discipline-specific treatment forms and workflows...but it's also
There are certain things that all EHR systems have to be able to do: keep track of patient demographics, post financial
transactions, allow you to record patients' charting information electronically, etc. But some EHRs contain additional
features that can make your clinic run much more smoothly, like messaging, appointment scheduling, electronic claims
processing, eprescribing, and lab management.
Does PracticeStudio EHR scale to the needs of your individual practice?
PracticeStudio can easily handle one user on one computer or a thousand users on a thousand computers. PracticeStudio is built
on the Microsoft® .NET platform and uses a SQL® Database backend, which allows for scalable growth within the
application database when adding provider records and user accounts. The true limiting factors of scalability for any EHR system
is a function of hardware, networking, and database installation.
Scalability typically refers to two aspects: the number of providers whose records the EHR can keep track of, and the number
of users who can be logged in simultaneously. Some EHRs are designed for small to mid-sized practices and have a hard time
accommodating larger practices with numerous providers and a large number of staff members.
Are the EHR and PM features integrated?
PracticeStudio is fully integrated and contains a large number of programmatic connections that link different areas
of the software together, so that you can maximize productivity by reducing the amount of time you spend entering information
into the EHR.
Most complete EHRs have both Electronic Medical Record and Practice Management features, but not all of them seamlessly
integrate the two parts. You need a system that doesn't just provide billing and scheduling features in addition to charting,
but that weaves all of the features together so that actions you perform in one area of the software are updated in other
areas of the system simultaneously.
Is PracticeStudio EHR tailored toward your specific specialty?
PracticeStudio offers discipline-specific data sets for Cardiology, Chiropractic, Dermatology, Family Practice, Internal
Medicine, and Urgent Care. Each data set comes with a set of pre-built workflows, screens, and templates that were designed
with input from practitioners within the discipline, but the screens are also highly customizable.
Not all medical exams are the same. The charting feature of some EHRs contains a basic set of screens that is expected to adapt
to a broad range of disciplines, and because of its generality, it doesn't work very well for any of them. You need an EHR
that is designed specifically for your discipline, so that the screens allow for detailed input pertaining to your patients'
Does PracticeStudio provide sufficient technical support and training?
PracticeStudio offers product support and training in a variety of ways: remote desktop, phone, email, online HelpDesk,
webcasts, and streaming training videos. And the best part is, it's included in your monthly subscription fee. All of it.
An EHR is valuable only when it works the way you need it to and when you are informed of the extent of its capabilities. If
you have a problem with the system or a question about its features, you need ready access to technical support and learning
resources so that the issue can be addressed quickly. Also, in addition to availability, you should consider the cost; many
EHR companies charge by the minute for tech support.